Terms and Conditions CC7 — Platform Gaming Guidelines

1Definitions and Acceptance of Terms

In this Terms and Conditions document, certain terms are used with specific and consistent meanings throughout. "CC7" refers to the online gaming platform operating under the domain cc7.lc and all related websites and mobile applications. "Member" refers to any individual who has registered an account and uses CC7's services. "Platform" refers to the entire technology system, interface, and infrastructure that runs CC7's services. "Games" refers to all types of games available on the platform, including Live Casino, Slots, Bingo, Sports Betting, and table games.

By accessing or using the CC7 platform through any device, web browser, or mobile application, you automatically agree to these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you are not permitted to use the CC7 platform and must close your account immediately.

CC7 reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is the member's responsibility to review this page periodically to stay informed of any changes. Continued use of the CC7 platform after any changes to the terms constitutes acceptance of those changes.

2Account Registration and Member Eligibility

To register and use the CC7 platform, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above on the date of registration and throughout the duration of your use of the platform.
• Have full legal capacity to enter into a binding agreement under the laws applicable in your region of residence.
• Not be located in a region or country where the use of online gaming platforms is strictly prohibited by local law.
• Not have been previously closed or banned from using the CC7 platform due to a breach of terms.

Each member is only permitted to hold a single CC7 account only. Registering multiple accounts by the same individual — whether using different names, email addresses, phone numbers, or identification details — is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any remaining balances.

During registration, you are required to provide accurate, complete, and up-to-date information. cc7 conducts an identity verification (KYC) process to ensure the validity of the information provided. Documents that may be required include a national ID, passport, or other identity documents along with proof of current address. Failure to complete the KYC process may result in temporary suspension or permanent closure of your account.

3Deposits and Payment Methods

CC7 supports a range of deposit methods suited for Malaysia users, including FPX (online banking for all major Malaysian banks), Touch 'n Go eWallet, and GrabPay. All deposits are processed in real time and your account balance will be updated instantly once payment is confirmed by the payment provider.

Deposit-related terms that all cc7 members must comply with:

• All deposits must be made from a payment method registered in the member's own name. Deposits using another person's account or card are strictly prohibited.
• Minimum and maximum deposit limits are as stated on the platform's deposit page at the relevant time and may vary according to promotional terms or the member's account level.
• CC7 reserves the right to request proof of ownership of a payment method at any time as a security and fraud prevention measure.
• Deposited funds may not be transferred or used for any purpose other than playing games on the CC7 platform.
• CC7 is not liable for any deposit failures or delays caused by issues on the part of the payment provider or the member's bank.

4Withdrawal of Wins

CC7 is committed to processing member withdrawals promptly and transparently. Withdrawals are typically processed within 5 to 15 minutes for verified FPX and eWallet payment methods. This timeframe may vary depending on additional verification requirements or technical factors beyond CC7's control.

Withdrawal terms and procedures that all members must understand:

• Withdrawals may only be made to the same payment method used for the most recent deposit, unless that method does not support incoming withdrawals.
• The minimum withdrawal amount is as stated on the platform's withdrawal page. Daily and monthly maximum withdrawal limits also apply, and further details are available on the Withdrawal.
• Before the first withdrawal is processed, members must complete all required KYC verification procedures without exception.
• Bonus funds that have not met the minimum wagering requirements cannot be withdrawn until those requirements are fully satisfied.
• CC7 reserves the right to delay or withhold withdrawals for investigation purposes should any suspicious activity or conduct inconsistent with platform policy be detected.
• Members are solely responsible for any taxes or charges that may be imposed by local authorities on winnings received.

5Bonuses, Promotions, and Special Offers

CC7 offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, reload bonuses, weekly cashback, free game tickets, and seasonal promotions. All offers are subject to the specific terms and conditions stated in each promotion.

General terms applicable to all cc7 bonuses and promotions:

• Wagering Requirement: All deposit bonuses must meet wagering requirements before they can be withdrawn. The wagering ratio for each bonus type is clearly stated in the relevant promotion terms.
• Validity Period: Each bonus has a set validity period. Bonuses not used within that period will expire automatically without compensation.
• One Account Per Promotion: Each promotion may only be claimed once per member, account, IP address, device, or household.
• Bonus Abuse: Any attempt to manipulate or abuse cc7's bonus system — including opening multiple accounts — will result in bonus cancellation and account closure.
• CC7 reserves the right to modify, cancel, or withdraw any bonus at any time without prior notice in the event of a technical error or system abuse.

6Game Rules and Outcomes

All games available on the cc7 platform — including Live Casino, Slot Games, bingo, sports betting, and table games — are operated in accordance with their respective established rules. Detailed rules for each game can be found in the relevant game help section within the platform.

The core principles governing all games at cc7:

• All casino games use a Random Number Generator (RNG) that has been audited and certified by an independent third party to ensure genuine fairness and randomness in every game round.
• All game results are final and binding once a game round is completed, unless there is clear evidence of a technical error that can be verified by system records.
• In the event of a technical error or system disruption during an active game, CC7 reserves the right to void the round in question and return the bet to the member's account.
• For sports betting, all markets and odds are set by CC7 and are subject to change before an event begins. Confirmed bets cannot be cancelled by the member after the betting cut-off time.
• Any attempt to exploit technical vulnerabilities, use automation software or bots, or collude with other members to manipulate game outcomes will result in immediate account closure.

7Member Conduct and Platform Usage

All cc7 members are expected to use the platform in a responsible and ethical manner that does not compromise the experience of other members. The following behaviour is strictly prohibited and may result in disciplinary action:

• Using abusive, threatening, or harassing language or behaviour toward other members or cc7 staff through any communication channel on the platform.
• Using third-party software, automated bots, scanning tools, or any technology that provides an unfair advantage in gameplay.
• Sharing account login credentials with another individual or allowing someone else to use your CC7 account.
• Using the cc7 platform for money laundering or any unlawful financial activity.
• Spreading false information about cc7 or attempting to deceive other members using cc7's name or image.

CC7 reserves the right to investigate any activity suspected of violating these terms and to take appropriate action, including temporary suspension or permanent closure of the account, forfeiture of account balances, and reporting to the relevant authorities.

8Account Closure and Suspension

A CC7 account may be closed or suspended through two main methods:

Voluntary Closure: Members may close their account at any time by contacting the CC7 customer support team via live chat. Before the closure is processed, all eligible balances (excluding bonuses that have not met wagering requirements) will be returned to the member via the original payment method within the specified timeframe.

Closure by cc7: CC7 reserves the right to close or suspend any member's account with or without prior notice under the following circumstances:

• Violation of any section of these Terms & Conditions.
• Confirmation that the member does not meet the age or regional eligibility requirements.
• Suspected or confirmed fraudulent activity, money laundering, or other illegal activities.
• Opening multiple accounts by the same individual.
• Request from a relevant legal authority or regulatory body.

For accounts closed due to a breach of terms, CC7 reserves the right to withhold or forfeit all balances in that account, depending on the severity and nature of the violation.

9CC7 Liability Limits

CC7 is committed to ensuring the platform operates smoothly, securely, and without interruption. However, CC7 cannot guarantee that the platform will always be free from technical disruptions, cyberattacks, or situations beyond our control. By using the CC7 platform, you agree that:

• CC7 is not liable for any losses arising from service disruptions, technical failures, or unauthorised access to your account caused by your own negligence.
• CC7's maximum liability to any member for any claim shall not exceed the total amount deposited by that member in the 30 days preceding the incident.
• CC7 is not liable for any indirect, consequential, or special losses arising from the use of or inability to use the platform.

10Amendment of Terms & Conditions

CC7 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. Changes take effect immediately upon publication on this page unless a different effective date is explicitly stated.

For amendments deemed material or significant, CC7 will notify members via in-platform notifications or registered email. However, it remains each member's full responsibility to review this Terms and Conditions page periodically. Continued use of the CC7 platform after any amendment is published constitutes full acceptance of the revised terms.

11Privacy and Data Protection

CC7 is committed to protecting the privacy and personal data of all members. The collection, storage, and use of your personal data are governed by the Privacy Policy CC7, which forms part of these Terms and Conditions and should be read in conjunction with them.

In summary, cc7 collects your personal data solely for the following purposes:

• Identity verification and compliance with KYC requirements set by the regulatory authority.
• Processing deposits, withdrawals, and other financial transactions on the platform.
• Providing effective customer support and resolving any disputes.
• Detect and prevent fraud, money laundering, and other illegal activities.
• Improve the services and user experience of the cc7 platform.

CC7 does not sell, rent, or share members' personal data with third parties for marketing purposes without your explicit consent. Data is only shared with necessary parties such as payment providers and regulatory bodies where required by law.

12Applicable Law and Dispute Resolution

These Terms and Conditions are interpreted and enforced in accordance with the laws of the jurisdiction where CC7 holds a valid operating license. Any dispute arising from or related to these Terms and Conditions or the use of the CC7 platform will be resolved through the following process:

1. Direct Consultation: Members must first contact the CC7 customer support team via live chat to attempt an amicable resolution within 14 working days.
2. Formal Escalation: If a resolution is not reached within that period, the member may submit a formal written complaint to the CC7 management team via the platform's designated email address stated in the contact section.
3. Arbitration: Disputes that cannot be resolved through the two stages above will be referred to independent arbitration in accordance with the arbitration rules set by cc7's licensing regulatory body.

The language used in all dispute proceedings shall be Bahasa Melayu or English. Arbitration decisions are final and binding on both parties.